Have questions about shopping with us? Here are the ones we hear most often. Still need help? Reach out through our Contact page or send us an email anytime.

1: What does Dress It Up sell?


We specialize in quality women’s shirts and pants, designed with an effortless, on-trend style for everyday wear.

2: How long will my order take to arrive?


Here’s our full delivery timeline:

  • Order cutoff: 5:00 PM Central Time
  • Processing time: 1–2 business days (Mon–Sat)
  • Shipping time: 4–6 business days (Mon–Sat)
  • Total estimated delivery: 5–8 business days

3: Do you charge for shipping?


Nope — every order within the United States ships free, with no hidden checkout fees.

4: Where is Dress It Up based, and where do you ship?


We’re based at 511 Broadway St, Larned, Kansas 67550, United States, and we currently ship exclusively within the United States.

5: Can I cancel or change my order after placing it?


Yes — you have 24 hours from the time you place your order to request a cancellation. Just email support@dressitup.shop right away and our team will take care of it.

6: What’s your return policy?


We offer a 30-day return window from the date of delivery. If you’re returning something due to a change of mind, return shipping is on you. To qualify, items need to be unused and in their original condition.

7: Do you charge a restocking fee?


No — all eligible returns come with zero restocking fees.

8: When will I get my refund?


Once we’ve received and inspected your return, refunds are typically processed within 7 business days and issued in US Dollars.

9: Can I track my order?


Yes — as soon as your order ships, you’ll get a tracking number by email so you can follow its progress.

10: What payment methods do you accept?


We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club.

11: How do I get in touch with support?


Email us at support@dressitup.shop or call +1 (620) 285-6886. We respond to all inquiries within 24 hours during business days.

Dress It Up
Business Days: Monday – Friday: 9:30 AM – 5:30 PM | Saturday: 9:30 AM – 3:30 PM | Closed Sunday
Customer Support: Email & Phone, response within 24 hours
Phone: +1 (620) 285-6886
Email: support@dressitup.shop
Address: 511 Broadway St, Larned, Kansas 67550, United States